Finance and Expenditure Committee
NZBA supports the policy goal underpinning the Bill – to treat consumers fairly through the lifecycle of financial products and services. This policy is consistent with NZBA members’ own values and statements of corporate intent and with NZBA’s Code of Banking Practice. It is also particularly front of mind at the moment as the banks and their staff support unprecedented numbers of customers impacted by the effects of Covid-19 on the economy.