We will communicate with you clearly and effectively.
We’ll give you information about the accounts, products, and services that we provide you with, and how to access them.
We’ll respond to your questions and requests quickly.
We’ll make information about us and our accounts, products, and services readily available and in plain language.
We’ll comply with laws about how we give you information, including about our fees.
We want to help, so please ask if you have any questions or don’t understand any information we give you.
And if your contact details change, remember to let us know.