The banks, through their industry lobby the New Zealand Bankers’ Association, sought another round of consultation “to work out the detail of the disclosures required, in particular to ensure that the disclosures are comparable between banks with different structures, and to address any other issues that will likely arise.”
“Fraudsters are always looking for new ways to trick people into providing confidential information which allows them to access bank accounts.”
NZBA advises people to never give out confidential information such as PIN numbers or bank account usernames.
Inland Revenue Department
The New Zealand Bankers’ Association has issued a warning to beware fraudsters pretending to be utility companies and banks who are targeting elderly people.
“Never give out bank account usernames, passwords, PINs or verification codes. While your bank may ask questions to confirm your identity, it will never ask for this confidential information.
“If in doubt, just hang up and call your bank’s 0800 number to report the call,” says New Zealand Bankers’ Association chief executive Karen Scott-Howman.
In the latest scam, fraudsters pretending to be power companies or telcos are calling people to say there’s a problem with their payments. They then transfer the call to a fake “bank”, which asks the ta get for information that allows them to access to their bank accounts and withdraw funds.
“Your utility service provider will never call you and then transfer you to your bank,” says ScottHowman.
Tips to help you avoid scams:
- A bank will never ring you and ask you to provide account details or personal information. If you get such a call, phone your bank’s 0800 number to report it.
- Never tell anyone your login details, PINs, passwords or verification codes – not even the police, bank staff, friends or family. Your bank will never ask you for your PINs or passwords.
- Check your statements. Advise your bank immediately of any unauthorised transactions.
- If you suspect you’ve been taken in by a scam, contact your bank as soon as possible.
More information on scams and how to avoid them is available here.
Ministry of Business, Innovation and Employment
Ministry of Business, Innovation and Employment (more…)
Ministry of Justice
Ministry of Justice
Ministry of Justice
The New Zealand Bankers’ Association today warned people to beware a telephone survey scam.
Cautious members of the public have reported receiving unsolicited calls from an organisation called the “Bankers’ Association of New Zealand” claiming to be doing a customer satisfaction survey and seeking personal information.
“We strongly encourage people not to engage with these callers. They do not represent the New Zealand Bankers’ Association and are highly likely trying to obtain personal information for criminal purposes,” say New Zealand Bankers’ Association chief executive Karen ScottHowman.
“Never give out personal information to unsolicited callers. That includes your full name, date of birth, bank account details and PINs and passwords.
“Neither the Bankers’ Association nor your bank would ever ask you for confidential information such as your PIN or password.
“If in doubt, just hang up.
“We’d like to thank the vigilant members of the public who reported this scam to us. We all have a role to play in keeping ourselves and our information safe from fraudsters,” says Scott-Howman.
More information on scams and how to avoid them is available here.