Banking Information

Find out about the Code of Banking Practice, banking tips, and other useful information

The Code sets out good banking practice which banks agree to observe in their relationships with customers

The Code sets out good banking practice which banks agree to observe in their relationships with customers

The Code of Banking Practice View More

Guidelines to help banks meet the needs of older and disabled customers View More

How to make a complaint View More

Switching banks View More

Is it a scam? Take a sec to check View More

How to keep your banking safe View More

You and the anti-money laundering law View More

Retail banking insights: December 2025 View More

Retail banking insights: June 2025 View More

Global exchange of tax information (AEOI) View More

You and your US tax obligations (FATCA) View More

Climate Scenario Narratives Report View More

Priority documents 2014 (Personal Property Securities Act 1999) View More

New Zealand's banks support the economy

$402.7b

Loans to households (June 2026)

$133.4b

Loans to business (June 2026)

$64.5b

Loans to the agri sector (June 2026)

2.1%

Average net interest margin