NZ Lawyer
New Zealand Banking Association highlights newly effective scam protections
30/11/2025
Beaumont added that the five new safeguards represented a prevention-focused approach to combating scams, given that worldwide experience has demonstrated that prevention is the most effective way to protect against scam losses.
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RNZ
Banking code updates focused on scam prevention
30/11/2025
“Banks have stepped up their customer protections and will be accountable for those measures, but they cannot take on full liability for scam losses that are beyond their control and may start with a fake ad or chat on social media, or a fake search engine result,” he said.
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TVNZ
New banking scam protections, compensation
28/11/2025
The New Zealand Banking Association has updated its practice code to include new customer scam protections and compensation.
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Business Desk
Scam protection at heart of Code of Banking Practice update
28/11/2025
“We have adopted a prevention-led approach to fighting scams because … that’s the best way to help protect consumers from scam losses,” said chief executive Roger Beaumont.
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New banking scam protections and compensation go live
28/11/2025
An update to the Code of Banking Practice that brings in new customer scam protections and compensation will go live on Sunday 30 November. The retail banks’ new consumer protections include: Pre-transaction warnings to customers for certain payments A Confirmation of Payee service for customers to check that the name of the person they are...
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Interest.co.nz
Associate Justice Minister Nicole McKee hails move to broaden banks’ ability to share information to combat fraudsters and scammers
20/11/2025
New Zealand Banking Association chief executive Roger Beaumont says banks asked for an exemption from parts of the AML/CFT Act so they can share information to help stop scams and the harm they cause.
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Stuff
Government to introduce ‘safe harbour’ law for scam takedowns
18/11/2025
On Monday, the Banking Association said banks had deployed technology to quickly identify and share intelligence on “mule” accounts.
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NZ Adviser
Banks deploy new anti-scam tech as government ramps up crackdown
18/11/2025
Beaumont said the new fraud intelligence technology works alongside Confirmation of Payee and is part of a broader package of tools, noting there is no single initiative that will stop scams or prevent people authorising payments to criminals.
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Business Desk
Banks accelerate crackdown on ‘mule’ scammers
17/11/2025
New Zealand banks are implementing new fraud intelligence technology that will help crack down more swiftly on scammers using “mule” accounts to shift stolen money.
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NBR
Kiwis scammed out of $265m in 12 months
17/11/2025
“The fraud intelligence technology is another milestone for our banks in meeting their new scam prevention commitments that come into force at the end of the month. We have a prevention-led strategy to fighting scams, which aligns with global best practice.”
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