TVNZ
Call Centre Olympics: Fair Go tests bank call centre response times
16/08/2023
“Name to number matching is a complex issue, impacting customer privacy and account name practices,” said NZ Banking Association chief executive Roger Beaumont.
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Newsroom
Big banks’ smalltown challengers find hope in profits inquiry
11/08/2023
“Our banks are highly regulated, well capitalised, and profitable,” says Roger Beaumont. “That helps makes them resilient, and with recent overseas bank failures we’ve seen why that’s important.”
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Newsroom
‘It’s going to be messy’: Banks underestimate threat of climate change
11/08/2023
“Climate reporting entities’ ability to correctly assess the full future physical risk from climate change will improve as they both gain a better understanding of which global scenario/pathway that we are heading down and as they gain better modelling capability to understand the physical risks that climate change creates within each scenario,” he says.
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Interest.co.nz
Commerce Commission says which bank gets our savings and home loans could reveal whether there’s enough bank competition
10/08/2023
Industry group, the New Zealand Banking Association, said the Commerce Commission’s preliminary issues paper was comprehensive and shows an understanding of key issues in personal banking.“In particular, the focus on the significant current regulatory requirements as well as those in train will provide important context to competition and barriers in the industry.”
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Interest.co.nz
Government set to gut loan affordability rules in CCCFA review to make sure people can borrow when they have good credit
09/08/2023
Beaumont said the permanent emergency exemption was a pragmatic step forward to enable banks to support customers quickly in a time of emergency, which the industry had been requesting since well before Cyclone Gabrielle.
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Newshub
Auckland woman’s warning to homeowners after losing property in mortgagee sale
22/07/2023
Roger Beaumont from the New Zealand Banking Association says mortgagee sales should be a last resort. “More often than not, these situations occur when there has been a breakdown in communication,” he told Newshub.
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Stuff
Prisoners paying a double price for their crimes, report suggests, as some struggle to get money lives on track
08/07/2023
The New Zealand Banking Association Te Rangapū Pēke said banks would be likely to support government initiatives as long as they didn’t compromise banks’ anti-money laundering obligations.
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Consumer NZ
Scams: Should your bank be liable for losses?
07/07/2023
NZBA chief executive Roger Beaumont believes that broadening the Code of Banking Practice to cover APP scams would mean “banks take on all or most of the risk of customer decisions, meaning customers have little incentive or responsibility to protect their money. This could lead to much greater fraud losses.”
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Consumer NZ
Scams: Should your bank be liable for losses?
06/07/2023
NZBA chief executive Roger Beaumont believes that broadening the Code of Banking Practice to cover APP scams would mean “banks take on all or most of the risk of customer decisions, meaning customers have little incentive or responsibility to protect their money. This could lead to much greater fraud losses.”
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Stuff
Digital disruptor Revolut takes a swipe a high profits of ‘legacy’ banks
02/07/2023
But it is not a member of the Banking Association Te Rangapū Pekē, whose member banks promise to reimburse fraud losses for customers who were not dishonest or negligent, complied with their banks’ terms and conditions for electronic banking or card use, and took reasonable steps to protect their banking.
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