Interest.co.nz
Banking Ombudsman says complaints from scammed New Zealanders show they lost on average $57,000
18/09/2023
As part of the banking industry’s Friday announcement, the NZBA said the industry supported a national anti-scam centre, would remove hyperlinks from text messages and would work together to freeze mule accounts, used to siphon stolen money from victims.
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Fintech Global
New Zealand banks establish Anti-Scam centre to safeguard customers
17/09/2023
New Zealand Banking Association chief executive Roger Beaumont said, “The joint commitment by retail banks is expected to have a positive impact in tackling fraud and scams.”
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NZ Adviser
NZBA launches new initiatives against scams and fraud
15/09/2023
NZBA is backing the establishment of an anti-scam centre, similar to that in Singapore, to “provide a centralised and coordinated multi-sector approach to fighting scams from a New Zealand-wide perspective.”
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NBR
Banks initiate anti-scam centre to combat rise in fraud
14/09/2023
“Our retail banks already have systems in place to help detect and warn customers about potential scams and the further initiatives announced by the industry today are expected to have a significant impact in combatting scams. But we have reached a point where a new approach to fighting fraud and scams is required and this...
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Newstalk ZB
Retail banks are coming together to counter scams
14/09/2023
Banking Association chief executive, Roger Beaumont spoke to Heather du Plessis-Allan about it.
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Interest.co.nz
NZ banks to bring in name and account number checking, remove links from texts and work together to freeze mule accounts to combat rampant scams
14/09/2023
NZBA Chief Executive Roger Beaumont said the commitment to these initiatives to fight fraud and scams would lead the way for a significant, co-ordinated, multi-sector approach to protecting New Zealanders.
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Stuff
‘About time!’ Victims react to banks’ plan to tackle scam crimewave
14/09/2023
Banking Association Te Rangipū Pēke chief executive Roger Beaumont said banks had agreed to work to create an industry-wide “confirmation of payee” account name checking service.
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NZ Herald
Consumer watchdog calls for banks to refund scam victims who lose money due to payment system loophole
14/09/2023
“Our retail banks already have systems in place to help detect and warn customers about potential scams and the further initiatives announced by the industry today are expected to have a significant impact in combatting scams. But we have reached a point where a new approach to fighting fraud and scams is required and this...
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NZ Herald
Financial losses from cyber incidents down, says Cert – but survey indicates huge under-reporting
12/09/2023
“Scam-related crime is increasingly sophisticated and constantly evolving. Scams go much wider than banks, which are usually at the end of the chain of events that makes up a scam that tricks you into paying a criminal or allowing them access to your bank account.”
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NZ Herald
Financial expert Janine Starks calls for Banking Ombudsman to jointly investigate scam cases, cites ‘negligence’ by banks
12/09/2023
“There’s no silver bullet for solving scams and what’s needed is a multi-pronged approach and the involvement and investment of all affected sectors, including government agencies, telcos, social media companies, and internet service providers.”
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