NZ Herald
Mortgage lending drops by a third, customers afraid of loan rejection as banks enforce CCCFA rules
18/04/2022
“The new rules have a one-size-fits-all approach for all lenders and all loan types and values, which has seriously impacted people applying for home loans. The new rules require banks to collect and verify much more information from customers, and the prescriptive approach means banks don’t have the same discretion or flexibility they used to.”
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NZ Herald
Trust in banks is being eroded, Consumer NZ says
13/04/2022
New Zealand Bankers’ Association chief executive Roger Beaumont said factors outside banks’ control such as the rising cost of living and the ongoing economic impact of Covid-19 had negatively affected consumer sentiment generally, and that in turn impacted how people feel about banks.
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Stuff
Mortgagee sales hit 15-year low, but there’s a warning
12/04/2022
“Banks work closely with customers through a range of options before considering a mortgagee sale. Some people may choose to sell the property themselves before it gets to a mortgagee sale.”
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Stuff
MBIE: Banks may be applying lending rules more strictly than intended
07/04/2022
New Zealand Bankers’ Association chief executive Roger Beaumont said it was looking at the proposed tweaks to the new lending rules and expected to make a submission on the current consultation.
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NBR
New Zealand Bankers’ Association announces new chair and deputy chair
01/04/2022
ASB chief executive Vittoria Shortt has been elected chair of the New Zealand Bankers’ Association, and BNZ chief executive Dan Huggins was elected deputy chair.
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Good Returns
Bank complaints rise
31/03/2022
“We’re not surprised the government’s new rules are making some customers unhappy, and our front line workers bear the brunt of that. It’s also not surprising they’re complaining to the Banking Ombudsman about it, even though we’re not responsible for the rule change,” Beaumont said.
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NZ Herald
Banks’ handling of home loan applications stirs protests
31/03/2022
Beaumont said he was not surprised the government’s new rules were making some customers unhappy, and front line workers were bearing the brunt of that. “It’s also not surprising they’re complaining to the Banking Ombudsman about it, even though we’re not responsible for the rule change.”
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Stuff
Just bought a house? Here’s what you need to know about falling prices
22/03/2022
NZ Bankers’ Association chief executive Roger Beaumont said banks would undertake thorough assessments and tests to help ensure customers could make their mortgage payments when they applied. These include factoring in potential interest rate rises as well as the state of the housing market.
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Good Returns
CCCFA changes need to go further – Bankers Association
14/03/2022
The Bankers Association welcomes changes announced last week to the Credit Contracts and Consumer Finance Act (CCCFA) but says they do not go far enough.
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NZ Adviser
Government tweaks controversial CCCFA lending laws
11/03/2022
Roger Beaumont, chief executive of the New Zealand Bankers’ Association, said that while the government “identified some of the main pain points for consumers,” ’it is “not clear the changes … will move the dial enough to make a difference.”
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