Media Appearances

Timaru Herald - Twizel one of four towns to trial a multi-banking hub

September 30, 2019 - “Each Banking Hub pilot will test different ways of adapting to community demand and requirements and services will evolve over time. They will provide different capabilities, with variations in technology and personal service.”

NZ Herald - Banks promise not to shutdown regional branches as Government trials ‘banking hubs’

September 30, 2019 - “The New Zealand Bankers’ Association note that in the past five years, about 70 per cent fewer people have been using branches nationwide.”

Stuff - Government reaches deal with banks to push pause on regional branch closures

September 30, 2019 - “While many people hardly ever visit bank branches, some people still prefer to bank face to face,” Beaumont said.

Interest.co.nz - Government says the big banks have promised not to close any regional branches while a four-location trial of banking hubs is under way from early next year

September 30, 2019 - “Each Banking Hub pilot will test different ways of adapting to community demand and requirements and services will evolve over time. They will provide different capabilities, with variations in technology and personal service.”

RNZ - Regional banking hubs to be trialled in towns

September 30, 2019 - New Zealand Bankers’ Association chief executive Roger Beaumont said the partnership of six banks would use innovative ideas and technology to help communities that “feel left behind when physical branches close”.

NZ Adviser - Bank and insurer groups welcome govt’s new regime

September 26, 2019 - “We will work closely with the government and regulators to develop and implement the new requirements,” New Zealand Bankers’ Association chief executive Roger Beaumont stated.

Interest.co.nz - Government’s proposed conduct licensing regime for financial service providers will make them accountable for sales to consumers

September 25, 2019 - “Since last year’s Bank Conduct and Culture Review all banks have committed to removing sales incentives for frontline salespeople and their managers. While that review found no evidence of widespread misconduct and culture issues across the industry here we accept there’s work to do to put better systems and processes in place to ensure good... Read more »

TVNZ - Government to ban ‘profits ahead of people’ tactics by banks, insurers

September 25, 2019 - “You can be confident that the person you’re talking to is not being incentivised in any way to sell you a product or service.”

Stuff - Laws will levy ‘strong’ fines on banks, insurers

September 25, 2019 - “Banks want to treat their customers fairly. It’s good for customers and good for business.”

Otago Daily Times - RBNZ to publicise regulatory breaches

September 4, 2019 - NZBA said that it supported openness and transparency and was pleased the central bank had accepted that only actual material breaches be published.