NZ Herald
Govt will ‘look at’ concerns over banks pulling out of regions
30/08/2018
The average customer now uses online, mobile or phone banking once or twice a day and visits a branch once or twice a year.
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One Roof
The banks back the construction industry – and the figures show it
27/08/2018
Banks have a long-established and close relationship with the construction and development industries and do their best to stand by their customers. We want that to continue and for the pressing issues facing construction to be resolved so the industry can get on with what it does best – building New Zealand.
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NZ Herald
Hard sell at the bank – has it gone too far?
24/08/2018
It would be irresponsible not to talk to people about insurance when they’re getting a mortgage, or discussing KiwiSaver options to help them provide for a more financially secure retirement.
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Good Returns
Group of AFAs tackles KiwiSaver problems
17/07/2018
Several of our banks offer KiwiSaver funds and that helps enormously with take-up because most of us have a banking relationship.
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NZ Herald
Kiwi banks freeze hundreds of accounts, figure likely to stretch into thousands
02/07/2018
The New Zealand Bankers Association has estimated about 8 per cent of accounts opened since July 1 last year could be affected by the change.
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Stuff.co.nz
Banks freeze accounts when tax residence questions unanswered
02/07/2018
“If you don’t respond, or if your response is incomplete, your bank is required to freeze or close accounts opened from 1 July 2017 to comply with the law. Banks have started freezing or closing affected accounts this week.”
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Newsroom
Bank staff stressed by conflicted sales targets
26/06/2018
Sedgwick recommended that any bonuses be based on a range of measures, including factors like customer satisfaction. Some of our banks have already completed this work.
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Stuff.co.nz
Time for a ban on bank sales targets in NZ, says union
25/06/2018
New Zealand Bankers’ Association deputy chief executive Antony Buick-Constable said the organisation’s latest Code of Banking Practice made a clear commitment to treat customers fairly and reasonably in a consistent and ethical way.
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NZ Herald
There is ‘strong interest’ in a Wellington home, despite buyers not being allowed inside
18/06/2018
New Zealand Bankers’ Association deputy chief executive Antony Buick-Constable said mortgagee sales were always “the last resort for banks”.
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NZ Herald
Agencies hitting back against scammers are fighting a never-ending war
12/06/2018
“Your bank will reimburse any losses for unauthorised electronic banking or card fraud if you took reasonable steps to protect your banking, and complied with your terms and conditions.”
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