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Media

Here you’ll find our media releases along with our media appearances.

Tap that: why we love contactless debit cards
“Whether or not retailers choose to pass those costs on to consumers is up to them. It’s inaccurate to say that all retailers raise their prices to cover those costs. Some may do so, while others may absorb it as a cost of doing business,” chief executive Karen Scott-Howman says. And she says in countries where...
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Fair Go – A whale of a scam
Your bank will reimburse you where someone accessed your electronic banking or your card without your authority, so long as you weren’t fraudulent or negligent, complied with their terms and conditions, and took reasonable steps to protect your banking.
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Code of Banking Practice breaks new ground
Customer trust and confidence in banks are essential to the industry’s ongoing success. For the last 25 years the Code of Banking Practice has played a crucial role in improving customer outcomes by setting minimum standards in what people can expect from their bank. The new Code aims to build on that solid foundation. It...
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Farmers fear banks’ tough line
“The good relationship between farmers and their banks is reflected in Federated Farmers’ banking satisfaction survey which consistently finds high levels of satisfaction among farmers,” she said. Banks are responsible lenders and constantly assess the risk on their books, she said.
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