NZ Herald
Telling the banks’ side of the story
17/12/2016
Karen Scott-Howman has a black belt in karate, was once a documentary producer and helped launch New Zealand’s first national spelling bee. It’s not quite the background you would expect from a Wellington lawyer whose job is to be the voice of the banking industry.
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Interest.co.nz
Banks don’t know how vulnerable they are to underinsurance
13/12/2016
Scott-Howman says banks are continuing to provide home loans in quake-affected areas. “There may be issues around insurance. In line with previous practice, banks will continue to require insurance for the properties they lend on,” she says.
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Radio NZ
Quake aftermath: Freeze on new insurance policies
21/11/2016
New Zealand Bankers’ Association chief executive Karen Scott-Howman said banks were continuing to provide home loans in quake-affected areas. “Any issues would be around insurance. In line with previous practice, they’ll continue to require insurance for the properties they lend on.
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NZ Herald
Contactless cards targeted by young thieves
16/11/2016
New Zealand Bankers’ Association chief executive Karen Scott-Howman said contactless payment was generally convenient and secure. “There’s an $80 limit for payments that do not need a PIN. That threshold is intended to provide security. It also means you’re less at risk of exposing your PIN to scammers.”
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Interest.co.nz
Bank lobby group says banks unable to include KiwiSaver fees in dollar terms and retirement income projections in their annual KiwiSaver statements until 2018
16/11/2016
Banks won’t be able to iron out a number of the issues associated with having greater disclosure, before annual statements are sent out next year. Rather, they’d like regulators to give them until 2018 to roll out the changes.
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Stuff.co.nz
Banks face problem of getting cash to earthquake-stranded areas
15/11/2016
“We’d encourage people to use internet and mobile banking, if possible, to make payments. For cashless payments customers have the option of debit cards, eftpos cards, credit cards, and possibly also mobile phone payments. Yesterday’s event provides a useful reminder to keep emergency kits up to date. It’s a good idea to keep some cash...
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Stuff.co.nz
Banks implement new, faster payment processing systems
11/11/2016
“You may also want to think about changing automatic payment dates if you rely on money coming into your account to make those payments. If a payment is due to go out on a particular day, quicker payments processing means it’s worth making sure there is enough money in your account the night before.”
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Stuff.co.nz
Banks implement new, faster payment processing systems
11/11/2016
The major banks have recently updated their systems so that payments are dealt with much more quickly. But there is a chance some people could be caught out by money being taken from their accounts earlier in the day than they are used to.
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NBR
P2P goads big banks as market heats up
16/10/2016
“Banks are used to operating in a very competitive environment and have proven themselves adaptable in responding to new entrants in the market and changing customer demands. In a sense there’s nothing new here.”
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NZ Herald
Mortgagee sales: Fewer people lose homes
16/10/2016
Asked if distressed sales could jump once interest rates headed north, Mr Hope said a customer’s ability to repay the loan was the key to any lending decision. He urged anyone facing financial challenges to talk to their bank early.
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