Stuff.co.nz
Refugee money transfer operation shut down
03/05/2013
New Zealand Banker’s Association chief executive Kirk Hope said banks were now asking tougher questions of customers, particularly concerning their identity, and closing accounts if necessary.
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Skimming bust a reminder to be on guard
01/05/2013
This week’s sentencing of two Romanian fraudsters provides a useful reminder to be on guard when using your bank card. The convicted men were planning to set up skimming devices on ATMs in New Zealand, have been fined $1000 each and will be deported from the country. “While we would like to have seen a...
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Interest.co.nz
PwC paper commissioned by NZ Bankers’ Association says RBNZ’s use of macro-prudential tools would result in borrowers paying banks higher interest rates
30/04/2013
The Reserve Bank’s use of so-called macro-prudential tools to dampen a credit boom or bubble would ultimately see borrowers paying their banks higher loan rates, analysis commissioned by the New Zealand Bankers’ Association says.
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Stuff.co.nz
Law to restrain loan sharks bites banks
28/04/2013
Bankers’ association chief executive Kirk Hope said banks were never the target of the measures contained in the bill, which was aimed at reining in abusive loan sharks and dodgy debt collectors. “The most vulnerable consumers could be protected by enforcing the existing laws,” he said.
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Stuff.co.nz
Banks may be playing on customer ignorance
28/04/2013
“Banks have worked really hard and have involved people like Writemark in the development of their product material,” Hope said. They also all have programmes to lift financial literacy among customers, and people in the community.
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3 News
Bank profits up 10 per cent
18/04/2013
Kirk Hope talks to Rachel Smalley about bank profits.
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Bank customer satisfaction high – survey
07/04/2013
A public opinion survey has found a high level satisfaction among bank customers, the New Zealand Bankers’ Association revealed today. Eighty-two per cent of respondents were satisfied or very satisfied with their main bank, with only seven per cent dissatisfied or very dissatisfied. “This is a pleasing result which shows that banks are continuing to...
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Westpac to chair New Zealand Bankers’ Association
03/04/2013
Westpac New Zealand chief executive Peter Clare has been elected chair of the New Zealand Bankers’ Association for 2013/14. ASB Bank chief executive Barbara Chapman was elected deputy chair. “I look forward to working with colleagues from across the industry,” said Peter Clare. “We have a strong and stable banking sector which invests in New...
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NZ Herald
Bankers knock new capital plans
27/03/2013
Hope said that it was wrong to assume all high LVR borrowers were on comparatively low incomes; it might reflect a relatively high income and capacity to service the loan.
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Heartland Bank joins New Zealand Bankers’ Association
24/03/2013
Heartland Bank today joined the New Zealand Bankers’ Association, bringing the total number of the association’s member banks to 14. New Zealand Bankers’ Association chief executive Kirk Hope welcomed Heartland Bank. “We are pleased to have New Zealand’s newest bank join us. Having Heartland on board further demonstrates the diversity of our banking sector,” said...
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