- Banks are asking people to ‘take a sec to check’ before they part with their money or personal information, in a campaign aimed at raising scam awareness over summer. “We’re encouraging everyone to take a moment before making a payment or giving away personal information, just to be sure it’s not a scam,” says New... Read more »
- The Reserve Bank says it will review its Open Bank Resolution bank failure tool once the planned depositor compensation scheme is rolled out amid suggestions from the New Zealand Bankers’ Association that the OBR will remain the Reserve Bank’s primary resolution and depositor protection tool for large banks.
- New Zealand Bankers’ Association chief executive Roger Beaumont says in the current climate it is not surprising to see mortgagee sales starting to rise. But mortgagee sales are a “last resort”, he says. They are also rare, and represent a tiny fraction of the around 1.25 million home loans there are in New Zealand.
- The NZ Bankers’ Association submitted that the crown research institute model made it extremely difficult for businesses to access and use this data.
- NZ Bankers’ Association chief executive Roger Beaumont said it was important for customers to speak to their bank as early as possible if they were “doing it tough”.
- “If you’re considering borrowing from your bank, it’s always worth having a chat with them to find out what they’ll be looking for and what you can do to help get your application over the line.
- In response to the Reserve Bank governor’s recent comments about banks supporting households and businesses in the face of an historic rise in the official cash rate, New Zealand Bankers’ Association chief executive Roger Beaumont says: “Our banks are ready to support customers who are doing it tough because of the rising cost of living and... Read more »
- He said these cases were often very sensitive and complicated by the bank’s customer obligations to both domestic partners who may have joint accounts, home loans or credit cards. “Joint products usually need the consent of both customers to make any changes. Issues can arise when one party refuses consent.”
- “Banks play a part in helping to identify instances of economic harm. They train staff to recognise signs of potential economic harm while being sensitive to customers’ situations and wishes.”
- Banks are working to help customers experiencing economic abuse, says the New Zealand Bankers’ Association today ahead of International Economic Harm Awareness Day on November 26th. Economic abuse is a form of family violence that can affect anyone, regardless of their personal circumstances or background and, like other forms of family violence, it predominantly impacts... Read more »