NZ Adviser
Bank chief reveals the volume of cyberattacks banks are dealing with
20/10/2022
“Trust is at the heart of banking and banks take the security of their systems and their customers’ information incredibly seriously.”
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Interest.co.nz
National Australia Bank CEO reveals the scale of the challenge major financial institutions are facing from cyberattacks
20/10/2022
“Our banks anticipate these threats and have protections in place to help ensure they can keep delivering the seamless digital service that customers now expect. Cyber threats are constantly evolving, as is the banking industry’s vigilance and response to those threats.”
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NZ Adviser
Just 1% of mortgage borrowers behind their payments – NZBA
13/10/2022
“As interest rates declined over recent years, these borrowers likely retained their repayments at the same level, or increased them, to help repay their loans faster, which shows a good level of financial capability,” Beaumont said. People were also managing their credit cards well, he said, with 66.6% of card balances paid off in full...
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Interest.co.nz
NZ Bankers’ Association figures show that as of June only a little over 1% of those with a mortgage were behind with their payments
12/10/2022
NZBA chief executive Roger Beaumont said the figures showed many people with home loans continue to be well placed as interest rates rise from historic lows.
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RNZ
Bank customers managing debt well
12/10/2022
46% of people with a home loan are ahead on their repayments while two thirds pay off their credit card every month.
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Bank customers continue to manage home loans and credit cards well in challenging times
12/10/2022
At a time of rising costs, consumers are continuing to manage their credit cards and home loans well according to data insights released by the New Zealand Bankers’ Association today. “In these challenging times it’s great to see people using banking products and services to help stay ahead financially,” says New Zealand Bankers’ Association chief...
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NZ Herald
Bank payouts to wronged customers top $109 million in four years
05/10/2022
“In that time, as the FMA says, banks have worked hard to improve their internal conduct processes and proactively identify any issues and remediate them. Banks are also highly engaged in the new conduct regulation for financial institutions being developed by the government.”
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NZ Herald
Retailers to save $74m with contactless fee changes
02/10/2022
“Banks operate in a highly regulated environment and take their compliance obligations very seriously, including this cap. We can’t comment on competitive issues, including pricing and the products and services offered by our member banks.”
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TVNZ
Regional banking hub trial ‘less than effective’ – Reserve Bank
28/09/2022
“The hubs are about providing a solution for customers, particularly in small towns who just for whatever reason aren’t that comfortable yet with the digital or online environment,”
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NZ Adviser
More areas to fix in CCCFA changes – bank execs
09/09/2022
“Banks have no flexibility to extend credit to customers without a full affordability assessment, which customers are more likely to fail when facing financial difficulty.”
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