Media

Here you’ll find our media releases and opinions about banking in New Zealand, along with our media appearances.

Media Appearances

NZ Herald - Trust in banks is being eroded, Consumer NZ says

- New Zealand Bankers’ Association chief executive Roger Beaumont said factors outside banks’ control such as the rising cost of living and the ongoing economic impact of Covid-19 had negatively affected consumer sentiment generally, and that in turn impacted how people feel about banks.
Media Appearances

Good Returns - Bank complaints rise

- “We’re not surprised the government’s new rules are making some customers unhappy, and our front line workers bear the brunt of that. It’s also not surprising they’re complaining to the Banking Ombudsman about it, even though we’re not responsible for the rule change,” Beaumont said.
Media Appearances

NZ Herald - Banks’ handling of home loan applications stirs protests

- Beaumont said he was not surprised the government’s new rules were making some customers unhappy, and front line workers were bearing the brunt of that. “It’s also not surprising they’re complaining to the Banking Ombudsman about it, even though we’re not responsible for the rule change.”
Media Releases

ASB to chair New Zealand Bankers’ Association

- ASB chief executive Vittoria Shortt has been elected chair of the New Zealand Bankers’ Association and takes on the role today. BNZ chief executive Dan Huggins was elected deputy chair. The chair and deputy chair take on their respective roles for two years. Ms Shortt says the banking industry has supported Kiwis through an incredibly challenging... Read more »
Media Appearances

NZ Adviser - Government tweaks controversial CCCFA lending laws

- Roger Beaumont, chief executive of the New Zealand Bankers’ Association, said that while the government “identified some of the main pain points for consumers,” ’it is “not clear the changes … will move the dial enough to make a difference.”