Media

Here you’ll find our media releases and opinions about banking in New Zealand, along with our media appearances.

Media Releases

Regional Banking Hubs to launch in November

- A trial of Regional Banking Hubs to test the demand for basic banking services in regional communities will begin in November. The trial, which includes ANZ, ASB, BNZ, Kiwibank, TSB and Westpac, will run in four regional centres: Twizel, Martinborough, Stoke and Opunake. Three of the sites will have community partners, who will host the... Read more »
Media Releases

Guidelines to help banks serve customer needs launched

- The New Zealand Bankers’ Association today launched guidelines to help banks serve customer needs. “The guidelines are designed to help bank staff deliver good customer outcomes. They build on the banking industry’s work following the Bank Conduct and Culture Review in 2018. They also reflect the Financial Markets Authority’s expectation that banks will serve customer... Read more »
Media Appearances

Newsroom - Labour warned: merchant fee regulation not easy

- Bankers’ Association chief executive Roger Beaumont said he “looked forward to seeing the detail of what’s being proposed in this complex area. We’d be happy to engage in any consultation that results from this policy proposal.”