- Cover up when entering your PIN so you don’t reveal it to ‘shoulder surfers’ or hidden cameras. That’s how fraudsters who have your card details can access your bank accounts.
- A Government review of the industry last year found no widespread issues. “On top of that, bankers have also removed or in the process of removing all sales incentives for their staff, and that will be in place later this year for all the major banks that took part in that review.”
- Giving the RBNZ additional policy objectives which are similar to those of other agencies may complicate the regulatory landscape and result in overlap with the objectives of other regulators.
- If you suspect an invoice scam you should phone or visit the merchant or service provider to confirm the payment details are right and that you are paying the person you think they are.
- Minister for Disability Issues Hon Carmel Sepuloni today launched the New Zealand Bankers’ Association’s revised guidelines to help banks meet the needs of older and disabled customers. “We’ve come a long way since these guidelines were first launched back in 2009. Back then they were voluntary for our banks. All of our retail members have... Read more »
- The individual work plans for each bank have all been signed off at the highest level. That means there is buy-in from the very top of these financial institutions to make sure they’re meeting regulator and public expectations.
- All banks with sales incentives have committed to remove or address them for frontline salespeople and their managers, with some having already removed sales incentives.
- All 11 banks involved in the Bank Conduct and Culture review by the Financial Markets Authority and the Reserve Bank have responded with individual work plans. “While I cannot disclose the information in each work plan, I can confirm that all banks with sales incentives have committed to remove or address them for frontline salespeople... Read more »
