NZ Herald
Banks promise not to shutdown regional branches as Government trials ‘banking hubs’
29/09/2019
“The New Zealand Bankers’ Association note that in the past five years, about 70 per cent fewer people have been using branches nationwide.”
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Stuff
Government reaches deal with banks to push pause on regional branch closures
29/09/2019
“While many people hardly ever visit bank branches, some people still prefer to bank face to face,” Beaumont said.
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Interest.co.nz
Government says the big banks have promised not to close any regional branches while a four-location trial of banking hubs is under way from early next year
29/09/2019
“Each Banking Hub pilot will test different ways of adapting to community demand and requirements and services will evolve over time. They will provide different capabilities, with variations in technology and personal service.”
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RNZ
Regional banking hubs to be trialled in towns
29/09/2019
New Zealand Bankers’ Association chief executive Roger Beaumont said the partnership of six banks would use innovative ideas and technology to help communities that “feel left behind when physical branches close”.
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NZ Adviser
Bank and insurer groups welcome govt’s new regime
25/09/2019
“We will work closely with the government and regulators to develop and implement the new requirements,” New Zealand Bankers’ Association chief executive Roger Beaumont stated.
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Banks welcome new financial conduct regime
25/09/2019
The New Zealand Bankers’ Association today welcomed the government’s announcement to introduce a new regime for financial service providers to ensure fairer treatment for customers. “Banks want to treat their customers fairly. It’s good for customers and good for business. We welcome further steps to help ensure we’re doing that. We will work closely...
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Bank staff to help teach School Leavers’ Toolkit
25/09/2019
The banking industry will provide hands-on skills to support the School Leavers’ Toolkit by making staff available to teach the financial literacy component, as required. The New Zealand Bankers’ Association has been involved in the development of the toolkit since it began, providing ideas, specialist expertise and content approval for the financial literacy component. Banks...
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Interest.co.nz
Government’s proposed conduct licensing regime for financial service providers will make them accountable for sales to consumers
24/09/2019
“Since last year’s Bank Conduct and Culture Review all banks have committed to removing sales incentives for frontline salespeople and their managers. While that review found no evidence of widespread misconduct and culture issues across the industry here we accept there’s work to do to put better systems and processes in place to ensure good...
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TVNZ
Government to ban ‘profits ahead of people’ tactics by banks, insurers
24/09/2019
“You can be confident that the person you’re talking to is not being incentivised in any way to sell you a product or service.”
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Stuff
Laws will levy ‘strong’ fines on banks, insurers
24/09/2019
“Banks want to treat their customers fairly. It’s good for customers and good for business.”
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