Stuff
Banks pressure people into products they don’t want: Consumer NZ
24/04/2019
Chief executive Roger Beaumont said banks would often suggest different products to customers to meet changing needs.
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Stuff
New Zealand banks make more money than global peers
18/04/2019
NZBA chief executive Roger Beaumont said there was a competitive environment in New Zealand. “We have a choice of 14 retail brands to bank with.”
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Newsroom
RBNZ shouldn’t protect consumers, former governors say
16/04/2019
Giving the RBNZ additional policy objectives which are similar to those of other agencies may complicate the regulatory landscape and result in overlap with the objectives of other regulators.
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Stuff
Help, how can I tell if I’m being ripped off?
05/04/2019
If you suspect an invoice scam you should phone or visit the merchant or service provider to confirm the payment details are right and that you are paying the person you think they are.
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Guidelines to help banks meet the needs of older and disabled customers launched
03/04/2019
Minister for Disability Issues Hon Carmel Sepuloni today launched the New Zealand Bankers’ Association’s revised guidelines to help banks meet the needs of older and disabled customers. “We’ve come a long way since these guidelines were first launched back in 2009. Back then they were voluntary for our banks. All of our retail members have...
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NZ Adviser
Banks submit conduct and culture review responses to regulators
02/04/2019
The individual work plans for each bank have all been signed off at the highest level. That means there is buy-in from the very top of these financial institutions to make sure they’re meeting regulator and public expectations.
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Interest.co.nz
FMA and RBNZ say ‘thorough’ review of responses from 11 banks to conduct and culture review will take several weeks
02/04/2019
All banks with sales incentives have committed to remove or address them for frontline salespeople and their managers, with some having already removed sales incentives.
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Banks respond to Conduct and Culture Report
01/04/2019
All 11 banks involved in the Bank Conduct and Culture review by the Financial Markets Authority and the Reserve Bank have responded with individual work plans. “While I cannot disclose the information in each work plan, I can confirm that all banks with sales incentives have committed to remove or address them for frontline salespeople...
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NZ Adviser
Banking industry contributes $1m to support Christchurch families
19/03/2019
New Zealand Bankers’ Association members have committed $1 million to the Our People, Our City Fund, which will meet the immediate and long term needs of the families most directly affected.
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NZ Herald
NZ banks donate $1m to families affected by ChCh shooting
18/03/2019
The New Zealand banking industry has donated $1 million to those affected by the 15 March shooting in Christchurch that claimed the lives of 50 people.
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