Media

Here you’ll find our media releases and opinions about banking in New Zealand, along with our media appearances.

Opinions

What you can expect from your bank

- Antony Buick-Constable, Deputy Chief Executive Most of us have bank accounts. If you do, it’s worth checking out the revised Code of Banking Practice that was launched on 1 June 2018. Your bank wants you to have a good experience, and the latest Code shows you how they’ll do it. Banking is all about meeting customer needs... Read more »
Media Releases

International requirements may freeze your bank account

- New Zealand banks are reminding customers who have been asked about their foreign tax status that they need to respond to their bank as soon as possible. International regulations, reflected in New Zealand law, require New Zealand banks to undertake due diligence on the foreign tax status of their customers and provide relevant related information... Read more »
Media Releases

Refreshed Banking Code sets out customer promises simply

- The New Zealand Bankers’ Association (NZBA) has launched a new edition of the Code of Banking Practice aimed at giving all customers a good banking experience. It sets out clearly what you can expect from your bank, and comes into effect on 1 June 2018. New Zealand Bankers’ Association deputy chief executive Antony Buick-Constable says,... Read more »