NZ Herald
Govt will ‘look at’ concerns over banks pulling out of regions
30/08/2018
The average customer now uses online, mobile or phone banking once or twice a day and visits a branch once or twice a year.
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One Roof
The banks back the construction industry – and the figures show it
27/08/2018
Banks have a long-established and close relationship with the construction and development industries and do their best to stand by their customers. We want that to continue and for the pressing issues facing construction to be resolved so the industry can get on with what it does best – building New Zealand.
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NZ Herald
Hard sell at the bank – has it gone too far?
24/08/2018
It would be irresponsible not to talk to people about insurance when they’re getting a mortgage, or discussing KiwiSaver options to help them provide for a more financially secure retirement.
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Good Returns
Group of AFAs tackles KiwiSaver problems
17/07/2018
Several of our banks offer KiwiSaver funds and that helps enormously with take-up because most of us have a banking relationship.
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Smarter Banking: how to get the most out of your banking
15/07/2018
If you’d like to get the most out of your banking and manage your money better, it might pay to check out the Smarter Banking guide launched by the New Zealand Bankers’ Association today. “The guide provides practical information for customers about their everyday banking. It’s also intended to complement the recently revised Code of...
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NZ Herald
Kiwi banks freeze hundreds of accounts, figure likely to stretch into thousands
02/07/2018
The New Zealand Bankers Association has estimated about 8 per cent of accounts opened since July 1 last year could be affected by the change.
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Stuff.co.nz
Banks freeze accounts when tax residence questions unanswered
02/07/2018
“If you don’t respond, or if your response is incomplete, your bank is required to freeze or close accounts opened from 1 July 2017 to comply with the law. Banks have started freezing or closing affected accounts this week.”
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Law requires banks to freeze some accounts
28/06/2018
Some New Zealanders are having their bank accounts frozen because of OECD regulations reflected in New Zealand law, which requires banks to comply. “If your bank has asked you about your foreign tax status, you should respond as soon as possible, regardless of your tax status,” says New Zealand Bankers’ Association deputy chief executive Antony...
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Newsroom
Bank staff stressed by conflicted sales targets
26/06/2018
Sedgwick recommended that any bonuses be based on a range of measures, including factors like customer satisfaction. Some of our banks have already completed this work.
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Stuff.co.nz
Time for a ban on bank sales targets in NZ, says union
25/06/2018
New Zealand Bankers’ Association deputy chief executive Antony Buick-Constable said the organisation’s latest Code of Banking Practice made a clear commitment to treat customers fairly and reasonably in a consistent and ethical way.
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