KPMG
Code of Banking Practice breaks new ground
14/02/2018
Customer trust and confidence in banks are essential to the industry’s ongoing success. For the last 25 years the Code of Banking Practice has played a crucial role in improving customer outcomes by setting minimum standards in what people can expect from their bank. The new Code aims to build on that solid foundation. It...
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Farmers Weekly
Farmers fear banks’ tough line
14/02/2018
“The good relationship between farmers and their banks is reflected in Federated Farmers’ banking satisfaction survey which consistently finds high levels of satisfaction among farmers,” she said. Banks are responsible lenders and constantly assess the risk on their books, she said.
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American Express joins NZBA as affiliate member
13/02/2018
The New Zealand Bankers’ Association today welcomed American Express as its latest affiliate member. “We are delighted to have American Express join us as an affiliate member,” says New Zealand Bankers’ Association Chief Executive Karen Scott-Howman. “Affiliate members work closely with the banking sector. This affirms the commitment American Express, as a global financial services...
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NZ Herald
Kiwi banks pay $3.5 billion to Oz parent firms
06/02/2018
She said the banks contributed around $6 to 7 billion to the New Zealand economy every year and employed more than 25,000 people. “They spend around $5 billion running their businesses here and pay around $2 billion in tax.”
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RNZ
Bankers’ Assn backs down over protection for fraud victims
05/02/2018
“What we had thought is that we’d actually covered it under our general principles of fair and reasonable treatment and also our privacy and security principle – it was absolutely always our intention to retain all of the material that had been in our previous code,” she said.
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NZ Herald
China Construction Bank’s new status means more investment in New Zealand developments
04/02/2018
NZ Bankers Association chief executive Karen Scott-Howman said she welcomed the arrival of the CCB. “Basically the branch license allows a lot more wholesale lending to take place,” she said.
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Stuff.co.nz
Bank pulls support for cryptocurrency platform Cryptopia
01/02/2018
New Zealand Bankers’ Association chief executive Karen Scott-Howman said anti-money laundering laws were one of the main reasons that banks struggled with cryptocurrencies.
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Stuff.co.nz
Bankers Association may retain some form of fraud guarantee
11/01/2018
“From the outset of the review we’ve said that nothing in the new code of banking practice is intended to reduce customers’ existing rights,” a spokesman said.
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Stuff.co.nz
Banks plan to keep feedback on new banking code under wraps, until it’s a done deal
07/01/2018
Spokesman Philip van Dyk clarified on Friday that it had decided it only made sense to release them “once we’ve finalised the code and responded to submitters. That way it’s clear how we’ve responded to submissions in the revised code,” he said.
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Stuff.co.nz
Banks change rules – but only for their Australian customers
20/12/2017
“Adopting principles, rather than prescriptive rules, means banks will have to think carefully about how they’re meeting those customer commitments. That’s quite different from what’s required in Australia.”
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