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Media

Here you’ll find our media releases along with our media appearances.

Telephone survey scam warning
The New Zealand Bankers’ Association today warned people to beware a telephone survey scam. Cautious members of the public have reported receiving unsolicited calls from an organisation called the “Bankers’ Association of New Zealand” claiming to be doing a customer satisfaction survey and seeking personal information. “We strongly encourage people not to engage with these...
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Customers drive banking innovation
Where bankers may once have shunned technology, the opposite is true today. This century we’ve seen a massive leap in access to personal digital technology. That’s clearly reflected in how we’re now banking. These technological advances mean we’re managing our money in ways that many did not foresee. What’s behind these changes, and what does...
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Telling the banks’ side of the story
Karen Scott-Howman has a black belt in karate, was once a documentary producer and helped launch New Zealand’s first national spelling bee. It’s not quite the background you would expect from a Wellington lawyer whose job is to be the voice of the banking industry.
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Warning: credit card chargebacks and risky online investments
The New Zealand Bankers’ Association today supported the Banking Ombudsman’s warning that you shouldn’t expect to be reimbursed for authorised credit card payments to risky binary options trading websites. “Once you’ve authorised an online payment with your credit card to a binary options trading website, you can’t expect to get a chargeback if the trade...
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Beware financial crime this festive season
As New Zealanders prepare to go on their summer holidays the New Zealand Bankers’ Association cautions people to watch out for financial crime. “At this busy time it can be easy to let our guard down. While we’re getting ready for the holidays, the fraudsters are hard at work. “They love this time of year...
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‘Money mule’ scam warning
The New Zealand Bankers’ Association today warned people against transferring money for people they do not know to avoid becoming a ‘money mule’. The warning comes after a scam that affected an older Blenheim resident. In this case the overseas fraudsters had persuaded the bank customer they had won a lottery as part of a...
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