The New Zealand Bankers’ Association has issued a warning to beware fraudsters pretending to be utility companies and banks who are targeting elderly people.
“Never give out bank account usernames, passwords, PINs or verification codes. While your bank may ask questions to confirm your identity, it will never ask for this confidential information.
“If in doubt, just hang up and call your bank’s 0800 number to report the call,” says New Zealand Bankers’ Association chief executive Karen Scott-Howman.
In the latest scam, fraudsters pretending to be power companies or telcos are calling people to say there’s a problem with their payments. They then transfer the call to a fake “bank”, which asks the ta get for information that allows them to access to their bank accounts and withdraw funds.
“Your utility service provider will never call you and then transfer you to your bank,” says ScottHowman.
Tips to help you avoid scams:
- A bank will never ring you and ask you to provide account details or personal information. If you get such a call, phone your bank’s 0800 number to report it.
- Never tell anyone your login details, PINs, passwords or verification codes – not even the police, bank staff, friends or family. Your bank will never ask you for your PINs or passwords.
- Check your statements. Advise your bank immediately of any unauthorised transactions.
- If you suspect you’ve been taken in by a scam, contact your bank as soon as possible.
More information on scams and how to avoid them is available here.
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Ministry of Justice
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Ministry of Justice
The New Zealand Bankers’ Association today warned people to beware a telephone survey scam.
Cautious members of the public have reported receiving unsolicited calls from an organisation called the “Bankers’ Association of New Zealand” claiming to be doing a customer satisfaction survey and seeking personal information.
“We strongly encourage people not to engage with these callers. They do not represent the New Zealand Bankers’ Association and are highly likely trying to obtain personal information for criminal purposes,” say New Zealand Bankers’ Association chief executive Karen ScottHowman.
“Never give out personal information to unsolicited callers. That includes your full name, date of birth, bank account details and PINs and passwords.
“Neither the Bankers’ Association nor your bank would ever ask you for confidential information such as your PIN or password.
“If in doubt, just hang up.
“We’d like to thank the vigilant members of the public who reported this scam to us. We all have a role to play in keeping ourselves and our information safe from fraudsters,” says Scott-Howman.
More information on scams and how to avoid them is available here.
The issue is banks require home loans to be secured against an asset. From a responsible lending and risk perspective, banks will not lend without security, or lend an amount greater than the value of the security.
Where bankers may once have shunned technology, the opposite is true today. This century
we’ve seen a massive leap in access to personal digital technology. That’s clearly reflected
in how we’re now banking. These technological advances mean we’re managing our money
in ways that many did not foresee. What’s behind these changes, and what does the future
hold?
The New Zealand Bankers’ Association announced today that the Industrial and Commercial Bank of China (New Zealand) Ltd has joined the association, bringing the total number of member banks to 16.
New Zealand Bankers’ Association chief executive Karen Scott-Howman says: “We are delighted to welcome ICBC to the Bankers’ Association. China is one of New Zealand’s top trading partners. Having Chinese banks here helps take that important relationship to another level.
“ICBC’s participation in the New Zealand banking industry further enhances competition and diversity in the sector”, adds Scott-Howman.
Industrial and Commercial Bank of China (New Zealand) chief executive Qian Hou says: “ICBC’s aim is to strengthen trade opportunities between China and New Zealand, and also to contribute to the New Zealand economy by investing in infrastructure projects.”
ICBC was the first Chinese bank to gain a licence to operate in New Zealand. The bank offers its clients comprehensive corporate and retail services with a focus on boosting the bilateral economic and trade relationship between New Zealand and China.
As the voice of the banking industry, the New Zealand Bankers’ Association supports a strong and stable banking system that benefits New Zealand. Member banks work together on a range of non-competitive industry issues.
Other New Zealand Bankers’ Association members are ANZ New Zealand, ASB Bank, Bank of China, Bank of New Zealand, Bank of Tokyo-Mitsubishi UFJ, Citibank, The Co-operative Bank, Heartland Bank, Hong Kong and Shanghai Banking Corporation, JPMorgan Chase Bank, Kiwibank, Rabobank New Zealand, SBS Bank, TSB Bank, and Westpac New Zealand.