- FIRST Union supports the trial of banking hubs in four New Zealand regions as the country seeks to maintain face-to-face services amid the COVID-19 pandemic, retain jobs in banking, and ensure that rural areas don’t lose vital infrastructure.
- “I am delighted to see that this unique partnership of six banks looking at innovative ways to support smaller communities is ready to go,” said Roger Beaumont, the chief executive of the New Zealand Bankers’ Association.
- A trial of Regional Banking Hubs to test the demand for basic banking services in regional communities will begin in November. The trial, which includes ANZ, ASB, BNZ, Kiwibank, TSB and Westpac, will run in four regional centres: Twizel, Martinborough, Stoke and Opunake. Three of the sites will have community partners, who will host the... Read more »
- The New Zealand Bankers’ Association today launched guidelines to help banks serve customer needs. “The guidelines are designed to help bank staff deliver good customer outcomes. They build on the banking industry’s work following the Bank Conduct and Culture Review in 2018. They also reflect the Financial Markets Authority’s expectation that banks will serve customer... Read more »
- By the end of August, the New Zealand Bankers’ Association said its member banks had allowed 15,135 businesses owing $18.3 billion to make reduced repayments on loans.
- New Zealand Bankers’ Association figures show, as of August 31, a total of 95,038 customers with home loans, personal lending, credit cards and arranged overdrafts, were making reduced payments on lending worth $29.4 billion, or 10% of the market.
- “We look forward to seeing the detail of what’s being proposed in this complex area. We’d be happy to engage in any consultation that results from this policy proposal,” said Roger Beaumont, chief executive of the NZ Bankers’ Association.
